Akala (hereinafter referred to as “our company”) establishes the following personal information protection policy as the basic policy and efforts for our clinic based on the Personal Information Protection Law.
Akala (hereinafter “the Company”) has established the following personal information protection policy and by constructing a personal information protection system and ensuring all employees fully understand and commit to the importance of personal information protection, we strive to promote the protection of personal information.
We respect the privacy of all those who visit our website or react to our banner ads. This ‘Privacy Policy’ explains the types of information we collect and how we use the collected information. It also outlines how you can verify the accuracy of the personal information you have provided to us via our website and banner ads, as well as how you can request the deletion or update of your personal information.
The Company has formulated its own privacy policies in compliance with laws and other norms. The practices and methods concerning privacy mentioned in this document are only applied in accordance with the laws, norms, and requirements applicable to the website or banner ads visited by the customer.
Personal information is indispensable for us to provide the best service, and safely storing and using this information according to the wishes of our customers is our greatest challenge.
We deeply appreciate the trust you place in our company.
March 27, 2016
AKALA Representative Yoshiyuki Hanashiro
The main purpose of our company collecting personal information from customers is to provide customers who use our website and banner ads with a satisfying, meaningful, and enjoyable experience, as well as to enable us to develop new and higher quality products and services for our customers.
Moreover, through the collection of personal information, our company is able to provide services and special information that we believe best meet the needs of our customers and to improve our services to make our customers’ online usage more smooth and efficient. Personal information provided online by customers is used for the business of our company related to the product for which the personal information was provided, companies that have purchased our products, and other products of our company. (However, this does not apply if the law requires otherwise or if it has been explicitly stated to the customer at the time of information collection.)
When customers access our website or banner ads, we do not collect personal information (such as name, address, telephone number, email address, credit card number) about the customer unless the customer voluntarily provides that information. Customers can access our website without providing personal information. However, in such cases, they may not be able to participate in certain promotions or obtain product information offered through our website or banner ads. To keep customers’ personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we take necessary measures such as maintaining and managing security systems and thorough employee training to implement safety measures and strictly manage personal information.
When customers visit multiple pages of our website, we may collect certain aggregated data, known as web log information (such as web browser type, operating system, pages accessed), and use cookies. For example, if a customer visits one of our website pages, our web server automatically recognizes some non-personal information. This information can include the date and time of the visit, the pages visited, the referrer (the website the customer visited before ours), the type of browser used (e.g., Internet Explorer, Netscape, Safari), the type of operating system (e.g., Windows, MacOS), and the domain and address of the internet provider. Our cookies, web beacons, and web log information do not collect personal information. Such information does not include personal details like names or email addresses. We may also collect non-personal information provided voluntarily by customers (such as age, gender, and other general statistical information). We use web log information (browser type, operating system, pages accessed) to design our website, identify popular articles, and for other operational purposes. However, we may use communication records (logs) if necessary to identify someone who attempts to breach our website or cause damage. If there is evidence of a computer security breach or a violation of related laws, we may provide web log information to law enforcement agencies.
Our company does not collect personal information from first-time visitors as a condition of accessing our website. We collect personal information (such as names, addresses, phone numbers, email addresses, etc.) voluntarily provided by first-time visitors.
Customers can take the following actions:
If you have such requests, please use the methods provided later in this document to contact us. Our company will make a reasonable effort to accommodate your requests.
Customers can use our website to make reservations for treatments, respond to surveys, express other opinions, subscribe to our services (newsletters, journals, etc.), or participate in our online forums and community groups. Participation in these programs requires the provision of certain information. More detailed information about the contents of these programs and the types of information required is provided below.
To fully utilize our website, first-time visitors may be required to provide personal information using our online registration form. First-time visitors may also be asked to choose a user ID and password. Furthermore, when registering for certain services or becoming a member of certain communities, first-time visitors may be asked to provide personal information such as name, Line ID, email address, address, and postal code. First-time visitors also have the option to subscribe to newsletters or announcements about our products via Line messages or emails. If you prefer not to receive messages from us, you can opt-out or unsubscribe at any time.
Our company may utilize our website or banner advertisements to conduct contests, sweepstakes, and other promotional activities. Participants in these events may be required to provide personal information necessary for the administration and management of the contests, sweepstakes, and promotional activities, as well as for notification of winners.
New visitors may share opportunities to obtain product samples displayed on our website, or forward information from our website or banner ads to friends and relatives. The personal reference information provided by these new visitors is used only once for facilitating such communications or stored for analysis and research purposes, and not for any other purposes. However, this does not apply if the person to whom the information was provided consents to receive communications from our company.
We may ask new visitors to participate in surveys and opinion polls about their interests, needs, and feedback. These studies help us provide better services and products tailored to our customers’ needs. Participation in these surveys is entirely voluntary and at the discretion of the individual.
If you provide feedback based on your experience with our products/services to our customer service representatives or if you have questions for them or the site administrator, we may ask for your personal information for record-keeping and follow-up purposes.
Personal information is used solely to provide better service. Access to this information is limited to our web administrators only.
A) Personal Information
We may use personal information to communicate with customers, for instance, sending marketing and promotional information. We may also respond to comments and information requests, and contact you as necessary during the processing and shipment of orders made through our website. Personal information may be augmented and integrated with data obtained from third parties for these purposes. We use personal information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services. Additionally, we use your information to deliver information, such as targeted banner advertisements and new services and promotions, that matches your interests. We believe these uses allow us to improve our site and better tailor it to meet our visitors’ needs. We do not collect personal information automatically, but we may merge non-personal information collected automatically (through cookies, etc.) with previously submitted personal information. We periodically send line messages and emails about new products, promotions, and events to people who have opted for this information. These services are completely optional, and you can opt out at any time. We store your personal information for a reasonable period.
We will not exchange, sell, or share your personal information for purposes other than those for which it was collected without your consent. However, we may share aggregated or statistical data obtained from first-time visitors with our partners. For example, information such as “10,000 first-time visitors visited a webpage related to a specific joint promotion” may be provided to our partners. If we have your consent to share your information with other companies, we may share it with companies expected to offer you products or services of interest. These companies may contact you directly to offer goods, samples, or personalized deals and information.
We may also seek your opinion on products and programs that might be of interest to you.
Personal information collected from you (such as names, addresses, LINE IDs, email addresses, etc.) may be provided to individuals or entities who are our suppliers, contractors, or partners in relation to the operations conducted for us or jointly with us. These suppliers, contractors, or partners are prohibited from using this data for any purpose other than providing services to us, and they cannot share or sell this data in any way.
Services to us may include sending product samples or contacting winners of contests we conduct.
Additionally, we reserve the right to provide information in response to valid requests from Japanese government authorities or as required by law.
We consider it crucial to protect children’s privacy online and encourage parents or guardians to participate in and monitor their children’s internet activities.
We comply with all laws applicable to children’s privacy. We do not intend to collect personal information from children. We periodically instruct children not to provide personal information on our website and take reasonable measures to ensure that consent is obtained from parents or guardians when it is required to provide such information.
For example, we may ask for age, birthdate, or year of birth to determine if a visitor is a child. If it’s revealed that a visitor is below the age threshold based on their date of birth, we prohibit further information provision without parental consent.
If a child provides us with personal information, and the parents or guardians wish to request the deletion of such information from our records, they may contact us using the email address or physical address listed at the end of this document. Upon such requests, we will make a reasonable effort to delete the child’s information from our databases.
We do not filter advertisements or other content on our website, which means inappropriate content or materials might be accessible to children through the internet or advertisements. If you, as a parent or guardian, wish to contact us regarding your child’s personal information or learn how to delete it from our database, please refer to the Access to Information and Complaints section provided later in this document.
We commit to securely storing the data provided by our customers and diligently protecting your personal information from loss, misuse, and alteration. Suppliers, contractors, or partners who access personal information in relation to services provided to us are required to maintain confidentiality and are not permitted to use the information for any purpose other than to carry out the services they are providing to us.
Personal information, membership details, and other critical data exchanged between our website and our customers are encrypted during transmission.
※ Due to the nature of the internet, we cannot guarantee 100% security during data transmission.
If you have provided us with your personal information through our website or banner ads, or if someone else has provided us with your personal information through our website or banner ads, you have the ability to do the following:
A) Access to your personal information, correction, and updating, and prevention of use
We will provide the information requested by you and make reasonable efforts to correct any inaccuracies in the information as indicated. There are four ways to contact us: Line, email, fax, and telephone. We will explain each below for your reference.
B) Complaints
If you have any requests or opinions regarding privacy, we promise to cooperate to ensure you receive a fair and swift resolution. This information is necessary to fulfill your request and will not be used for any other purposes.
We do not verify the content of third-party websites that are linked from this site, or to which this site links (hereafter referred to as “link sites”).
Furthermore, we are not responsible for any damage arising from the content of the link sites or your use of them. Linking to third-party sites from this site does not guarantee their products or services, nor does it imply that the information on the link sites is endorsed or guaranteed by us. We recommend carefully reviewing the privacy policies of each site you visit.
By using this website or any other websites or banner ads of our company, you consent to our “Declaration on the Handling of Your Personal Information” and agree to comply with the terms set forth on this website. If you do not agree to these terms, please refrain from using this site and from providing any personal information.
We invite you to review our “Declaration on the Handling of Your Personal Information” on this website again for a better understanding.
We deeply appreciate your trust in our company.
※Esthetic effects vary from person to person.
※Similar effects are not guaranteed.
※Treatment photos are for illustrative purposes only.
For inquiries regarding our handling of personal information, please contact us at the following:
AKALA Representative
Yoshitake Hanashiro
〒904-0035 Okinawa Prefecture, Okinawa City, Minamitobaru 4-18-16
TEL.090-5023-6732
“Before making a reservation, please be sure to read and agree to our salon’s terms of use. We ask for your understanding and cooperation.”
